3 Replies Latest reply: Jan 9, 2014 11:46 AM by scottgelb RSS

Orange light on FAS3270

sysadmin22
Currently Being Moderated

Hi,

 

I wonder if anyone could help?  I currently have an orange light on my one of my FAS3270's running 8.0.2P3 7-Mode but checking the operations manager I can't see anything wrong.

One of the team did replace a disk some time ago and I not sure if the light has failed to go off after it was replaced.

 

I have also run sysconfig -c, environment status, aggr status -f, vol status -f, on all the filers and nothing is showing as broken.

 

I was wondering if this is a bug in the software possibly.

 

Thanks

  • Re: Orange light on FAS3270
    HENRYPAN2
    Currently Being Moderated

    Good morning Ray,

     

    I was running into 2 similar amber light on issues:

     

    - an amber light refuse to go away about 4 years ago on one of my FAS6240 baby with DOT 7.3.6. It was an internal bug with cause a fake amber light on.

     

    - Another case was due to a mother board replacement. The amber light on the controller only due to battery still in recharge process

     

    Is your amber light just showing on the controller only & all the drive/shelve shows green light?

     

    You may wish to open a case with NetApp support for an in deep analysis.

     

    Good luck

     

    Henry

    • Re: Orange light on FAS3270
      sysadmin22
      Currently Being Moderated

      Hi Henry,

       

      Thanks. The light is just showing on the controller all the disks are green.  I think I may dig out our support number and do as you suggest and book a call out.

       

      Will update this question if they solve it.

       

      forgot to say I think a reboot will clear this light but the boss doesn't want to reboot the controller.

       

      Thanks

      Ray

      • Re: Orange light on FAS3270
        scottgelb
        Currently Being Moderated

        Definitely open a case...we have run into several of these where we have to halt -s and ctrl-g to the SP to clear the amber light (power cycle doesn't clear it) or fru_led commands to clear it.  Before running each false alarm procedure (the halt -s or the fru_led off commands...depending on ONTAP version) have support guide you to see if a real issue first (environment status, etc.).  You don't want to clear the LED if a real issue, but sounds like it is a false alarm.  The fru commands are nice since no reboot of the controller to run them and support will guide you through those.

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