2 Replies Latest reply: Dec 5, 2013 8:52 AM by KOUBIC8811 RSS

SC 4.1c snapvault backup is not possible after upgrading from SC3.6

KOUBIC8811 Novice
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Hi guys,

 

I have problem perform snapvault backup to secondary storage through DFM (Protection Manager). I got error message:

 

########## Getting latest snapshot copy for dataset snapcreator_tie_x1d member vnsap1009ha:vnsap1009ha_tie_dev_x1d_sap,vnsap1009ha_tie_dev_x1d_sapdata ##########

[2013-12-05 14:51:28,290] INFO: STORAGE-02090: Listing Snapshot copies on volume [vnsap1009ha_tie_dev_x1d_sap].

[2013-12-05 14:51:28,293] INFO: STORAGE-02091: Listing Snapshot copies on volume [vnsap1009ha_tie_dev_x1d_sap] finished successfully.

[2013-12-05 14:51:28,458] INFO: STORAGE-02090: Listing Snapshot copies on volume [vnsap1009ha_tie_dev_x1d_sapdata].

[2013-12-05 14:51:28,459] INFO: STORAGE-02091: Listing Snapshot copies on volume [vnsap1009ha_tie_dev_x1d_sapdata] finished successfully.

########## Checking Protection Manager dataset snapcreator_tie_x1d ##########

[2013-12-05 14:51:28,465] ERROR: Task: pmUpdate with config:oracle@x1d failed

java.lang.NullPointerException: null

        at com.netapp.snapcreator.storage.executor.DfmExecutor.<init>(DfmExecutor.java:47) ~[storage-impl.jar:na]

        at com.netapp.snapcreator.storage.executor.DFMExecutorFactory.getInstance(DFMExecutorFactory.java:21) ~[storage-impl.jar:na]

        at com.netapp.snapcreator.storage.api.StorageApiFactory.getStorage(StorageApiFactory.java:35) ~[storage-impl.jar:na]

        at com.netapp.snapcreator.storage.StorageCoreImpl.pmGetDatasetStatus(StorageCoreImpl.java:768) ~[storage-impl.jar:na]

        at com.netapp.snapcreator.workflow.task.ProtectionManagerTask.execute(ProtectionManagerTask.java:115) ~[workflow.jar:na]

        at com.netapp.snapcreator.workflow.impl.SCTaskCallableBlocking.call(SCTaskCallableBlocking.java:52) [workflow.jar:na]

        at com.netapp.snapcreator.workflow.impl.SCTaskCallableBlocking.call(SCTaskCallableBlocking.java:18) [workflow.jar:na]

        at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) [na:1.6.0_25]

        at java.util.concurrent.FutureTask.run(Unknown Source) [na:1.6.0_25]

        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) [na:1.6.0_25]

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.6.0_25]

        at java.lang.Thread.run(Unknown Source) [na:1.6.0_25]

 

view from config file for OM:

###################################

### Operations Manager Settings ###

###################################

OM_HOST=ebria

OM_USER=netapp\snapcreator-sapdl

OM_PWD=XXXXX (we have crypted password - I cannot publish it here for security reason)

OM_PORT=8088

OM_EVENT_GENERATE=N

 

SnapVault backup through SC 3.6 is working properly.

Did you face with this problem or do you have somebody any idea what can be wrong?

If is needed some logs or config files feel free ask me and I can upload that.

 

Thank you

Best regards,

Jakub


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