5 Replies Latest reply: Nov 25, 2013 10:19 PM by sachin1 RSS

Latest plugin gives error in Volumes

SUTANUDAS Novice
Currently Being Moderated

Hello NetApp Support,

 

We have deployed the latest plugin in OEM Rel 3 and we are getting the following when we select any volume under the All Metrics tab

 

 

Please help how to fix it

 

oracle.sysman.emSDK.emd.comm.MetricGetException: em_result=nas-dal-c01n01|vol0|nas-dal-c01n01|n01_aggr0_root|14|0|33.545|348.312

em_result=nas-dal-c01v01|dalrac_control|nas-dal-c01n01|n01_aggr1_sas_hyb|87|0|60.984|90.000

em_result=nas-dal-c01v01|dalrac_datafiles_2|nas-dal-c01n01|n01_aggr1_sas_hyb|63|0|4921.514|9216.000

em_result=nas-dal-c01v01|dalrac_datafiles_4|nas-dal-c01n01|n01_aggr1_sas_hyb|59|0|11608.294|23552.000

em_result=nas-dal-c01v01|dalrac_oralog_1|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.052|120.000

em_result=nas-dal-c01v01|dalrac_oralog_1c|nas-dal-c01n01|n01_aggr1_sas_hyb|22|0|27.490|120.000

em_result=nas-dal-c01v01|dalrac_oralog_2|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.069|120.000

em_result=nas-dal-c01v01|dalrac_oralog_4c|nas-dal-c01n01|n01_aggr1_sas_hyb|42|0|51.023|120.000

em_result=nas-dal-c01v01|dalrac_oralog_5a|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.041|120.000

em_result=nas-dal-c01v01|dalrac_oralog_5c|nas-dal-c01n01|n01_aggr1_sas_hyb|42|0|51.023|120.000

em_result=nas-dal-c01v01|dalrac_oralog_6a|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.041|120.000

em_result=nas-dal-c01v01|dalrac_oralog_6c|nas-dal-c01n01|n01_aggr1_sas_hyb|42|0|51.020|120.000

em_result=nas-dal-c01v01|dalrac_oralog_7a|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.041|120.000

em_result=nas-dal-c01v01|dalrac_oralog_7c|nas-dal-c01n01|n01_aggr1_sas_hyb|42|0|51.020|120.000

em_result=nas-dal-c01v01|dalrac_tempfiles|nas-dal-c01n01|n01_aggr1_sas_hyb|85|0|510.041|600.000

em_result=nas-dal-c01v01|dwrac_ocr1|nas-dal-c01n01|n01_aggr1_sas_hyb|5|0|0.025|3.000

em_result=nas-dal-c01v01|ocrfiles|nas-dal-c01n01|n01_aggr1_sas_hyb|75|0|11.611|21.000

em_result=nas-dal-c01v01|ricrac1_oracle|nas-dal-c01n01|n01_aggr1_sas_hyb|31|0|26.170|100.000

em_result=nas-dal-c01v01|ricrac3_oracle|nas-dal-c01n01|n01_aggr1_sas_hyb|20|0|15.464|100.000

em_result=nas-dal-c01v01|ricrac_vote1|nas-dal-c01n01|n01_aggr1_sas_hyb|2|0|0.028|1.000

em_result=nas-dal-c01v01|ricrac_vote5|nas-dal-c01n01|n01_aggr1_sas_hyb|2|0|0.023|1.000

em_result=nas-dal-c01v01|root_vol_v01|nas-dal-c01n01|n01_aggr1_sas_hyb|5|0|0.000|0.020

Exception in thread "main" java.lang.NullPointerException

at com.netapp.plugin.common.DataCollector.main(Unknown Source)

  • Re: Latest plugin gives error in Volumes
    SUTANUDAS Novice
    Currently Being Moderated

    also we see the Metric Collection Errors

     

    Disk Configuration    Nov 19, 2013 8:47:35 PM GMT    Collection Failure    oracle.sysman.emSDK.agent...

     

    Full message

     

    Event Details

        

       

    Metric Group    Disk Configuration

    Target    nas-dal-clu01(NetApp Clustered Data ONTAP Storage System)Target Information

    Event Reported    Nov 19, 2013 8:47:35 PM GMT

    Last Updated    Nov 19, 2013 8:47:39 PM GMT

    Message    em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.9|NA02|X421_FAL12450A10|10000|EC47PC1014D6|30|9|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.7|NA02|X421_FAL12450A10|10000|EC47PC10154C|30|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.8|NA02|X421_FAL12450A10|10000|EC47PC10154E|30|8|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.1|NA02|X421_FAL12450A10|10000|EC47PC1015CL|30|1|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.21|NA02|X421_FAL12450A10|10000|EC47PC1015HK|30|21|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.7|NA02|X421_FAL12450A10|10000|EC47PC5021P9|22|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.22|NA02|X421_FAL12450A10|10000|EC47PC5021R4|31|22|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.2|NA02|X421_FAL12450A10|10000|EC47PC5021R5|22|2|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.10|NA02|X421_FAL12450A10|10000|EC47PC5021R9|22|10|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.9|NA02|X421_FAL12450A10|10000|EC47PC5021SD|22|9|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.16|NA02|X421_FAL12450A10|10000|EC47PC5021SR|31|16|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.5|NA02|X421_FAL12450A10|10000|EC47PC5021T1|22|5|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.18|NA02|X421_FAL12450A10|10000|EC47PC5021T2|31|18|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.18|NA02|X421_FAL12450A10|10000|EC47PC5021T4|22|18|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.4|NA02|X421_FAL12450A10|10000|EC47PC5021TE|22|4|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.1|NA02|X421_FAL12450A10|10000|EC47PC5021TR|22|1|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n01|nas-dal-c01n01:12a.04.15|NA02|X421_FAL12450A10|10000|EC47PC5021TY|4|15|NETAPP|SAS|n01_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.2|NA02|X421_FAL12450A10|10000|EC47PC5021U6|31|2|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.6|NA02|X421_FAL12450A10|10000|EC47PC5021U9|31|6|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.19|NA02|X421_FAL12450A10|10000|EC47PC5021UJ|31|19|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.0|NA02|X421_FAL12450A10|10000|EC47PC5021UN|31|0|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.3|NA02|X421_FAL12450A10|10000|EC47PC5021UV|31|3|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.7|NA02|X421_FAL12450A10|10000|EC47PC5021V7|31|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.17|NA02|X421_FAL12450A10|10000|EC47PC5021V6|22|17|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.12|NA02|X421_FAL12450A10|10000|EC47PC5021V8|31|12|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.15|NA02|X421_FAL12450A10|10000|EC47PC5021VK|31|15|

    Last Comment    em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.9|NA02|X421_FAL12450A10|10000|EC47PC1014D6|30|9|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.7|NA02|X421_FAL12450A10|10000|EC47PC10154C|30|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.8|NA02|X421_FAL12450A10|10000|EC47PC10154E|30|8|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.1|NA02|X421_FAL12450A10|10000|EC47PC1015CL|30|1|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.21|NA02|X421_FAL12450A10|10000|EC47PC1015HK|30|21|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.7|NA02|X421_FAL12450A10|10000|EC47PC5021P9|22|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.22|NA02|X421_FAL12450A10|10000|EC47PC5021R4|31|22|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.2|NA02|X421_FAL12450A10|10000|EC47PC5021R5|22|2|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.10|NA02|X421_FAL12450A10|10000|EC47PC5021R9|22|10|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.9|NA02|X421_FAL12450A10|10000|EC47PC5021SD|22|9|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.16|NA02|X421_FAL12450A10|10000|EC47PC5021SR|31|16|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.5|NA02|X421_FAL12450A10|10000|EC47PC5021T1|22|5|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.18|NA02|X421_FAL12450A10|10000|EC47PC5021T2|31|18|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.18|NA02|X421_FAL12450A10|10000|EC47PC5021T4|22|18|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.4|NA02|X421_FAL12450A10|10000|EC47PC5021TE|22|4|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.1|NA02|X421_FAL12450A10|10000|EC47PC5021TR|22|1|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n01|nas-dal-c01n01:12a.04.15|NA02|X421_FAL12450A10|10000|EC47PC5021TY|4|15|NETAPP|SAS|n01_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.2|NA02|X421_FAL12450A10|10000|EC47PC5021U6|31|2|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.6|NA02|X421_FAL12450A10|10000|EC47PC5021U9|31|6|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.19|NA02|X421_FAL12450A10|10000|EC47PC5021UJ|31|19|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.0|NA02|X421_FAL12450A10|10000|EC47PC5021UN|31|0|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.3|NA02|X421_FAL12450A10|10000|EC47PC5021UV|31|3|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.7|NA02|X421_FAL12450A10|10000|EC47PC5021V7|31|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.17|NA02|X421_FAL12450A10|10000|EC47PC5021V6|22|17|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.12|NA02|X421_FAL12450A10|10000|EC47PC5021V8|31|12|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.15|NA02|X421_FAL12450A10|10000|EC47PC5021VK|31|15|: on Nov 19, 2013 8:47:39 PM GMT

    Internal Event Name    CsDiskConfig

    Event Type    Metric Evaluation Error

    Category    Error

    Recorded    Nov 19, 2013 8:47:39 PM GMT

    • Re: Latest plugin gives error in Volumes
      sachin1 NetApp Employee Sprinter
      Currently Being Moderated

      Hi Sutanu,

       

      When you are viewing the volume utilization details at cluster level, this error is thrown. We will look into this problem and will try to reproduce same in our environment.

      But you can view the list of volumes also if you register NetApp Storage Virtual Machine (SVM or Vserver) to plug-in. This shows the list of volumes associated to specific SVM. It is also recommended to define alerts and threshold for volumes at SVM (vserver) level not at Cluster level.

       

      I also request you to send me the logs generated at following path (sachin1@netapp.com)

      "<oem_agent_path>/plugins/netapp.storage.sys.agent.plugin_12.1.0.2.0/scripts/log


      Regards,

      Sachin Maheshwari

      • Re: Latest plugin gives error in Volumes
        SUTANUDAS Novice
        Currently Being Moderated

        Hi, i have sent email to your email address with netappplugin log - this is no mention of this metric collection error

        • Re: Latest plugin gives error in Volumes
          sachin1 NetApp Employee Sprinter
          Currently Being Moderated

          Hi Sutanu,

           

          Thank you for sending logs.

          It looks to be the problem while EM agent is dumping metric output to repository

          We request you to please send the logs generated at following path:

          <agent_inst>/agent_inst/sysman/log/gcagent.log.

           

          Before sending these logs, please do following steps:

          1. Go to the registered Cluster that is having this issue.

          2. Click on Metric "Volume Utilization" and wait for the error.

          3. Click on disk Configuration metric as well.

           

          Once above steps are done, please send the logs(gcagent.log) to my email (sachin1@netapp.com)

           

          Regards,

          Sachin Maheshwari

          • Re: Latest plugin gives error in Volumes
            sachin1 NetApp Employee Sprinter
            Currently Being Moderated

            Hi Sutanu,

             

            This is a follow up email to check if you are able to monitor the performance of volumes on which your database resides after registering Storage Virtual Machines (SVM) with OEM plug-in.

            Also, We request you to send above logs to fix that problem for Volumes monitoring at Cluster level.

            We appreciate your time in giving the feedback and improving plug-in quality.

             

            Regards,

            Sachin Maheshwari

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