7 Replies Latest reply: Oct 10, 2013 2:20 PM by mauro RSS

login status (host service) unknown

mauro
Currently Being Moderated

I'm not able to configure the "access protocol" to a host during host service configuration:

 

C:\Users\Administrator>dfm hs controller list 756
Id         Controller Name                          Access Protocol Login Status (Host Service) Login Status (Server)
---------- ---------------------------------------- --------------- --------------------------- ---------------------
130        itfennap01.fenicespa.com                 https           good                        good
131        itfennap02.fenicespa.com                                 unknown                     good
132        itfennap03.fenicespa.com                 https           good                        good
133        itfennap04.fenicespa.com                 https           good                        good

obviously , all hosts are identically configured.....

 

if i run "dfm host diag itfennap02" all is ok.

 

i've tried several times to run "dfm hs controller set ..." but it didn't work.

 

I 'd like to find a log file about this....

  • Re: login status (host service) unknown
    mauro
    Currently Being Moderated

    The virtual objects for this hosts are correcly discovered..

     

    i see all datastores and vm configured on this host..

     

    It seems a litlle bug..

    • Re: login status (host service) unknown
      mauro
      Currently Being Moderated

      after service restart the login status was good for a second...

       

      C:\Users\Administrator>dfm hs controller list 756

      Id         Controller Name                          Access Protocol Login Status (Host Service) Login Status (Server)

      ---------- ---------------------------------------- --------------- --------------------------- ---------------------

      130        itfennap01.fenicespa.com                 https           good                        good

      131        itfennap02.fenicespa.com                 https           good                        good

      132        itfennap03.fenicespa.com                 https           good                        good

      133        itfennap04.fenicespa.com                 https           good                        good

       

      then goes down..

       

      C:\Users\Administrator>

      C:\Users\Administrator>

      C:\Users\Administrator>dfm hs controller list 756

      Id         Controller Name                          Access Protocol Login Status (Host Service) Login Status (Server)

      ---------- ---------------------------------------- --------------- --------------------------- ---------------------

      130        itfennap01.fenicespa.com                 https           good                        good

      131        itfennap02.fenicespa.com                                 unknown                     good

      132        itfennap03.fenicespa.com                 https           good                        good

      133        itfennap04.fenicespa.com                 https           good                        good

      • Re: login status (host service) unknown
        kryan
        Currently Being Moderated

        Does itfennap02.fenicespa.com have two ip addresses one of which is not reachable by UM server? 

         

        If so, please open a support case and mention bug 585779.

         

        Kevin

        • Re: login status (host service) unknown
          mauro
          Currently Being Moderated

          Yes, maybe... also the other 3 filers have the same issue... but they work..

           

          I'm not able to open a case at this moment for this serial... i 've seen informations for that bug are not available..

          • Re: login status (host service) unknown
            kryan
            Currently Being Moderated

            The workaround for that bug will require a support case.  At the same time the behavior can be confirmed to be that bug.

             

            I cannot say why all the controllers have not hit the condition, however it was thought that this would be a rare occurrence.

             

            Despite the error you might be getting the virtual objects discovered from that host service - have you noticed any missing in UM?

             

            Kevin

            • Re: login status (host service) unknown
              mauro
              Currently Being Moderated

              C:\Users\Administrator>dfm hs controller list 756

              Id         Controller Name                          Access Protocol Login Status (Host Service) Login Status (Server)

              ---------- ---------------------------------------- --------------- --------------------------- ---------------------

              130        itfennap01.fenicespa.com                 https           good                        good

              131        itfennap02.fenicespa.com                                 unknown                     good

              132        itfennap03.fenicespa.com                 https           good                        good

              133        itfennap04.fenicespa.com                 https           good                        good

               

              C:\Users\Administrator>dfm host get itfennap02

              Host:                                        itfennap02.fenicespa.com

              Login:                                       root

              Password:                                    ********

              Login Protocol:                              ssh

              Preferred IP address 1:

              Preferred IP address 2:

              Primary IP Address:                          192.168.22.206

              Remote Platform Management IP Address:

              Console Terminal Server Address:

              Host CPU Too Busy Threshold (%):             95

              Host CPU Busy Threshold Interval:            00:15:00

              Ping Method:                                 echo_snmp

              Administration Transport:                    https

              NDMP Login:                                  root

              NDMP Password:                               ********

              Administration Port:                         80

              Performance Advisor Transport:               httpsOk

              Preferred SNMP Version:                      1

              Hosts.equiv Enabled:                         No

              Maximum Active Data Transfers:

              Performance Advisor Data Export Enabled:     No

              Host vFiler Default Interface:

              Primary IP Address Inconsistency Action:

              Automatically collect per-client statistics: No

              Host clock skew threshold:                   1 minute

              Host clock nearly skewed threshold:          30 seconds

               

              itefannap02 has 4 lan for different purposes:

              vif1-10: flags=0x2b4c863<UP,BROADCAST,RUNNING,MULTICAST,TCPCKSUM> mtu 1500

                      inet 192.168.22.206 netmask 0xffffff00 broadcast 192.168.22.255

                      partner vif1-10 (not in use)

                      ether 92:e2:ba:39:4b:84 (Enabled interface groups)

              vif1-20: flags=0x6b4c863<UP,BROADCAST,RUNNING,MULTICAST,TCPCKSUM,NOWINS> mtu 1500

                      inet 10.99.99.206 netmask 0xffffff00 broadcast 10.99.99.255

                      partner vif1-20 (not in use)

                      ether 92:e2:ba:39:4b:84 (Enabled interface groups)

              vif1-100: flags=0x6b4c863<UP,BROADCAST,RUNNING,MULTICAST,TCPCKSUM,NOWINS> mtu 1500

                      inet 100.100.100.20 netmask 0xffffff00 broadcast 100.100.100.255

                      partner vif1-100 (not in use)

                      ether 92:e2:ba:39:4b:84 (Enabled interface groups)

              vif1-110: flags=0x6b4c863<UP,BROADCAST,RUNNING,MULTICAST,TCPCKSUM,NOWINS> mtu 1500

                      inet 100.100.110.206 netmask 0xffffff00 broadcast 100.100.110.255

                      partner vif1-110 (not in use)

                      ether 92:e2:ba:39:4b:84 (Enabled interface groups)

               

               

              from dfm server i cannot ping the last 2 networks..

               

              I ask to customer to insert the dfm server also in this networks.

              • Re: login status (host service) unknown
                mauro
                Currently Being Moderated

                workaround indicated in that bug solved the problem

                 

                C:\Users\Administrator>dfm hs controller list 756

                Id Controller Name Access Protocol Login Status (Host Service) Login Status (Server)

                ---------- ---------------------------------------- --------------- --------------------------- ---------------------

                130 itfennap01.fenicespa.com https good good

                131 itfennap02.fenicespa.com https good good

                132 itfennap03.fenicespa.com https good good

                133 itfennap04.fenicespa.com https good good

                 

                many thanks.

                 

                Mauro

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