10 Replies Latest reply: Jul 26, 2013 7:43 AM by martin.fisher RSS

Netapp FAS250 filer broken disk replacement procedure. How?

YHCHEN168
Currently Being Moderated

Dear all,

 

    We have a  FAS250 filer that has 7 FC-disk (300GB). The bay 0 disk failed and the system show below error messages when we run "vol status" command:

nas> vol status

         Volume State      Status            Options

           vol0 online     raid_dp, flex     nosnap=on, nosnapdir=on

                           degraded

       root_vol online     raid_dp, flex     root, nosnap=on, nosnapdir=on

                           degraded

 

   And below messages are "storage show disk -x" command:

 

DISK  SHELF BAY SERIAL       VENDOR   MODEL            REV

----- --------- ------------ -------- ---------------- ----

0b.17   1    1  DH07P870CVJL NETAPP   X276_FAL9E288F10 NA05

0b.18   1    2  DH07P870CW8S NETAPP   X276_FAL9E288F10 NA05

0b.19   1    3  DH07P870CWKM NETAPP   X276_FAL9E288F10 NA05

0b.20   1    4  DH07P870D0MK NETAPP   X276_FAL9E288F10 NA05

0b.21   1    5  DH07P870CYK1 NETAPP   X276_FAL9E288F10 NA05

0b.22   1    6  DH07P870CWHC NETAPP   X276_FAL9E288F10 NA05

 

   Bay 0 was remove by hand due to the system will halted if Bay 0 disk is remained on slot. We have a used 300GB FC-DISK, it was take out from previous older Netapp filer. Now, can someone help us how to replace failed disk drive(Bay0) from a used disk drive? We have tried to inserted this used disk driver to Bay0, But nothing happen? "aggr status" display:

 

Aggregate aggr0 (online, raid_dp, degraded) (block checksums)
  Plex /aggr0/plex0 (online, normal, active)
    RAID group /aggr0/plex0/rg0 (degraded)

      RAID Disk Device  HA  SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phy
s (MB/blks)
      --------- ------  ------------- ---- ---- ---- ----- --------------    ---
-----------
      dparity   FAILED          N/A                   272000/557056000
      parity    0b.17   0b    1   1   FC:B   -  FCAL 10000 272000/557056000  280
104/573653840
      data      0b.18   0b    1   2   FC:B   -  FCAL 10000 272000/557056000  280
104/573653840
      data      0b.19   0b    1   3   FC:B   -  FCAL 10000 272000/557056000  280
104/573653840
      data      0b.20   0b    1   4   FC:B   -  FCAL 10000 272000/557056000  280
104/573653840
      data      0b.22   0b    1   6   FC:B   -  FCAL 10000 272000/557056000  280
104/573653840


Spare disks (empty)

-------------------------------------

 

Any help are appreciated. Thanks

 

Y.H.Chen

  • Re: Netapp FAS250 filer broken disk replacement procedure. How?
    martin.fisher
    Currently Being Moderated

    Hi - when the replacement drive is inserted into Bay0, it will more than likely have old meta data present on the disks.

    Run a disk show -v when inserted and the system should show the disk as inserted but not assigned to the system.

     

    Was this disk removed from a HA system?

    The disk will need to be assigned to the system and then zeroed, before it will appear as a spare. once allocated as spare, the system should then rebuild the aggr.

    disk assign 0b.XX

    or

    disk assign all (if you have no other unassigned disks present in the system).

    then

    disk zero spares

     

    Martin

    • Re: Netapp FAS250 filer broken disk replacement procedure. How?
      YHCHEN168
      Currently Being Moderated

      Dear Martin,

       

         Thanks for your reply.

       

         Here is the "sysconfig" command output:

       

              NetApp Release 7.2.4: Fri Nov 16 00:34:57 PST 2007

              System ID: 008425xxxx (nas)

              System Serial Number: 207xxxx (nas)

              System Rev: B0

              slot 0: System Board

                      Processors:         2

                      Processor revision: B2

                      Processor type:     1250

                      Memory Size:        510 MB

              slot 0: FC Host Adapter 0b

                      6 Disks:             1632.0GB

                      1 shelf with EFH

              slot 0: FC Host Adapter 0c

              slot 0: Dual SB1250-Gigabit Ethernet Controller

                      e0a MAC Address:    00:a0:98:05:47:68 (auto-100tx-fd-up)

                      e0b MAC Address:    00:a0:98:05:47:69 (auto-100tx-fd-up)

              slot 0: NetApp ATA/IDE Adapter 0a (0x00000000000001f0)

                      0a.0                 249MB

       

       

         I have try "disk assign" command, but it looks like no "disk assign" options.  Maybe it is 7.2.4 version problem ?

       

         Yes this disk was removed from another NAS filer, It should be has old meta data on it. Any though?

       

         Thanks!

       

        Y.H.Chen

  • Re: Netapp FAS250 filer broken disk replacement procedure. How?
    YHCHEN168
    Currently Being Moderated

    Dear aborzenkov,

     

        We have a broken Netapp filer and no plan to fix it. So we keep broken filer disk drver as spare for FAS250 filer. Due to the broken Netapp filer was long time can not power on. We don't know what exactly version of DataONTAP. Does it matter for FAS250 filer? Do we need to wipe the disk driver before we add to FAS250 filer?

        We have try to add back to FAS250 filer, Using "storage show disk -x". it show:

    DISK  SHELF BAY SERIAL       VENDOR   MODEL            REV

    ----- --------- ------------ -------- ---------------- ------------------------------------------

    0b.16   1    0  DH07P870CVJL NETAPP   X276_FAL9E288F10 NA04

    0b.17   1    1  DH07P870CVJL NETAPP   X276_FAL9E288F10 NA05

    0b.18   1    2  DH07P870CW8S NETAPP   X276_FAL9E288F10 NA05

    0b.19   1    3  DH07P870CWKM NETAPP   X276_FAL9E288F10 NA05

    0b.20   1    4  DH07P870D0MK NETAPP   X276_FAL9E288F10 NA05

    0b.21   1    5  DH07P870CYK1 NETAPP   X276_FAL9E288F10 NA05

    0b.22   1    6  DH07P870CWHC NETAPP   X276_FAL9E288F10 NA05

     

    As you can see, we put the used disk driver on Bay0, But the disk driver firmware version is "NA04". It seems like older than on-line disk driver.

    Another problem is, when we run "aggr status" command, it show below messages:

     

    nas> aggr status

               Aggr State      Status            Options

              aggr0 online     raid_dp, aggr     root

                               degraded

           aggr0(1) failed     raid_dp, aggr     diskroot, raidsize=28,

                               foreign           lost_write_protect=off

                               partial

     

     

       Very strange, it create aggr0(1) automatically. What happen to it? Is it normal?

     

    Y.H.Chen

  • Re: Netapp FAS250 filer broken disk replacement procedure. How?
    YHCHEN168
    Currently Being Moderated

    Dear all,

     

        We have followed your suggestions and the filer starting to rebuild the replaced disk. It fininsed with successed. Now everything looks fine, except the  replacement disk dirver firmware is older than others. We will keep looking for disk firmware for further update. Thanks all. It's very appreciated for your help!

     

    Y.H.Chen

    • Re: Netapp FAS250 filer broken disk replacement procedure. How?
      martin.fisher
      Currently Being Moderated

      Hi - you should be able to see the Disk Firmwares currently available on your system, by setting the CLI to advanced and running the following command:

      ls /etc/disk_fw

      The disk firmware's available on your system are kept in this folder.

       

      You should be able to manually update the disk firmware on the affected disk, using the command:

      disk_fw_update

       

      If you run a sysconfig -v this will show you the current disk FW and the disk ID.

       

      Updating the disk Firmware is disruptive, so ideally you want to do this at a quiet period.

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