7 Replies Latest reply: Feb 11, 2014 11:59 AM by kborovik RSS

Sys Mgr 3.0RC1 - Unable to load storage information from the configuration file

gcaley NetApp Employee Sprinter
Currently Being Moderated

Hi all,

 

I've an 8.2 2-node vsim, and I installed System Manager 3.0RC1, under Windows 7 with 64-bit JRE7.

 

When I start system manager, i add my cluster to the inventory and then double click to login.

 

I then get a popup saying 'Unable to load storage information from the configuration file' The details of which are below.

 

Any ideas, I have tried what is suggested below, but still not working? Thanks.

 

==ERROR==

java.lang.Throwable

 

==TIME==

2013-06-30 10:00:25,565

 

==MESSAGE==

Unable to load storage information from the configuration file.

 

==DETAILS==

Storage information is not available in configuration file or OnCommand System Manager configuration file is corrupted.

 

==CORRECTIVE ACTION==

Do the following: <Br> Refresh inventory page <Br> Delete the storage systems and add again <Br> Open the storage management console

 

==LOCATION==

Location is not specified.

 

==BROWSER INFO==

App Name: Microsoft Internet Explorer

App Version: 4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/6.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; .NET4.0C; .NET4.0E)

App Codename: Mozilla

User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/6.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; .NET4.0C; .NET4.0E)

Platform: Win32

Cookie Enabled: true

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