2 Replies Latest reply: Jun 19, 2013 9:40 AM by POWER1026 RSS

Shelf firmware update issues...

POWER1026
Currently Being Moderated

Hello everyone,

 

I have an issue with one of my production machines. I had to replace a IOM module but was unfortunately preloaded with a higher firmware. I have 5 Shelves and was only looking to update the specific shelf.  I followed all the instructions and for some reason, I can't get the command to recognize that specific shelf. This machine is running mixed path ( 3 shelves on multi-path and 2 shelves on single path). These are the commands I am running and errors that I receive. btw, I'm running Data ONTAP Release 7.3.2. In Red font color is my error.

 

priv set advanced

 

options shelf.fw.ndu.enable

 

storage download shelf 1c.shelf60

 

---------

 

I ran a few commands to confirm this was the shelf ID number and adapter.

 

NetappHostname> storage show shelf 1c.shelf60
Shelf name:    1c.shelf60
Channel:       1c
Module:        A
Shelf id: 60
Shelf UID:     50:05:0c:c1:xx:xx:xx:xx
Shelf S/N:     SHU-----------
Term switch:   N/A
Shelf state:   ONLINE
Module state:  OK

 


This was from the Storage Environment command on shelf 60

 

Channel: 1c

        Shelf: 60

        SES device path: local access: 1c.60.99

        Module type: IOM3; monitoring is active

        Shelf status: normal condition

        SES Configuration, shelf 60:

         logical identifier=0x50050cc102016f30

         vendor identification=NETAPP

       

 

 

NetappHostname*> storage download shelf 1c.shelf60

        Error: shelf ID 60 not found on channel 1c.


----

 

I heard of soft addressing but I don't think that is the issue. Maybe it's a glitch in data ontap. I'm not sure. If you have any information on what's going on or a possible work around please let me know.

 

Thank you!!!

  • Re: Shelf firmware update issues...
    bsti@plex.com
    Currently Being Moderated

    Have you tried using just the adapter ID?

     

    storage download shelf 1.shelf60

     

    I've never tried just updating a single shelf so I can't test it.  The instructions call for the adapter ID, which sounds like it does not want the channel:

     

    storage download shelf [ -R ] [ adapter | shelf ]

            Downloads new firmware to disk shelves attached  to
            adapter  name adapter .  If the name is of the form
            adapter.shelfN where N is an integer,  then  it  is
            considered  to  be  the name of the shelf with ID N
            attached to the adapter.  In  this  case  only  the
            specified shelf is updated.

            If neither the adapter nor the shelf name is speci-
            fied, then all shelves  attached  to  all  adapters
            will  be  updated.  For example, the following com-
            mand updates all shelves attached to adapter 5:
            storage download shelf 5
            The following command updates shelf 3  attached  to
            adapter 8:
            storage download shelf 8.shelf3

            The -R option allows the firmware to be reverted to
            the version shipped with  the  current  Data  ONTAP
            release.

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