9 Replies Latest reply: Jun 14, 2013 1:21 AM by ktenzer RSS

Snapcreator 4 upgrade from 3.6 errno=13008

GGARDONYI
Currently Being Moderated

HI,

 

Just tried to upgrade to Snapcreator 4 upgrade from 3.6 as per Install guide, got it going however when running a schedule now getting this error. It seems it's expecting a snapvault primary license on the snapvault destination filer? Any ideas? Same config file worked/works fine with 3.6

(attached full out log as some snapvault status commands seem to have worked?)

 

########## Running Snapvault Update on destination backup-filer1:/vol/sv_cloud_BT_syd_001/vnfs_bt2 using snapshot DailySnapvault-daily_20130604170334 ##########

[2013-06-04 17:03:50,461] INFO: STORAGE-02120: Updating SnapVault relationship [/vol/vnfs_bt2] based on Snapshot copy [DailySnapvault-daily_20130604170334].

[2013-06-04 17:03:50,461] INFO: STORAGE-02121: Updating SnapVault relationship [/vol/vnfs_bt2] based on Snapshot copy [DailySnapvault-daily_20130604170334] finished successfully.

[2013-06-04 17:03:50,602] INFO: STORAGE-02110: Retrieving SnapVault status.

[2013-06-04 17:03:50,602] ERROR: com.netapp.snapcreator.storage.executor.ZapiExecutorException: netapp.manage.NaAPIFailedException: Api snapvault-primary-relationship-status-list-iter-start requires license for sv_ontap_pri (errno=13008)

          at com.netapp.snapcreator.storage.executor.ZapiExecutorImpl.run(ZapiExecutorImpl.java:62)

          at com.netapp.snapcreator.storage.api.ontap.Ontap7ModeApi.snapVaultStatus(Ontap7ModeApi.java:1263)

          at com.netapp.snapcreator.storage.StorageCoreImpl.snapVaultGetStatus(StorageCoreImpl.java:926)

          at com.netapp.snapcreator.workflow.task.ZAPITask.snapVaultWait(ZAPITask.java:337)

          at com.netapp.snapcreator.workflow.task.ZAPITask.snapVaultUpdate(ZAPITask.java:728)

          at com.netapp.snapcreator.workflow.task.SnapVaultTask.execute(SnapVaultTask.java:58)

          at com.netapp.snapcreator.workflow.impl.SCTaskCallable.call(SCTaskCallable.java:48)

          at com.netapp.snapcreator.workflow.impl.SCTaskCallable.call(SCTaskCallable.java:20)

          at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)

          at java.util.concurrent.FutureTask.run(Unknown Source)

          at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

          at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

          at java.lang.Thread.run(Unknown Source)

Caused by: netapp.manage.NaAPIFailedException: Api snapvault-primary-relationship-status-list-iter-start requires license for sv_ontap_pri (errno=13008)

          at netapp.manage.NaServer.invokeElem(NaServer.java:671)

          at com.netapp.snapcreator.storage.executor.ZapiExecutorImpl.run(ZapiExecutorImpl.java:53)

          ... 12 more

 

 

[2013-06-04 17:03:50,602] ERROR: STORAGE-02112: Retrieving SnapVault status failed with error [netapp.manage.NaAPIFailedException: Api snapvault-primary-relationship-status-list-iter-start requires license for sv_ontap_pri (errno=13008)].

[2013-06-04 17:03:50,617] ERROR: SCF-00018: Snapvault Status list for [backup-filer1] failed! Exiting

########## Snap Creator Framework 4.0.0 failed ##########

 

Message was edited by: Gergely Gardonyi

  • Re: Snapcreator 4 upgrade from 3.6 errno=13008
    ktenzer
    Currently Being Moderated

    Can you send the debug log?

     

    We changed the snapvault workflows slightly in 4.0 to account for dealing with Clustered OnTap and newer ONTAP versions. The issue is we are doing a snapvault primary status on secondary it appears which requires the sv_ontap_pri license. I think the simple solution is to just add this license, is that possible?

     

    Regards,

     

    Keith

  • Re: Snapcreator 4 upgrade from 3.6 errno=13008
    GGARDONYI
    Currently Being Moderated

    bump

    • Re: Snapcreator 4 upgrade from 3.6 errno=13008
      ktenzer
      Currently Being Moderated

      We are still trying to understand and reproduce this problem. The issue seems to be that we changed snapvault to do a list from secondary instead of only primary but we are using the API for snapvault primary which requires a primary license.

       

      You can

       

      1) open NGS case and escalate if this is urgent

      2) speak to account team and try and get license

      3) revert to SC 3.6 and wait till this issue is addressed in 4.0

       

      I apologize for this issue, we will get it addressed

       

      Keith

    • Re: Snapcreator 4 upgrade from 3.6 errno=13008
      patro
      Currently Being Moderated

      Hi ,

       

      Can you please show me the license show output of both the primary and secondary filers ?

       

      in 8.1.1 if i add sec license it also adds for primary as well...Hence in your case it should not fail then.

       

      -Hari

      • Re: Snapcreator 4 upgrade from 3.6 errno=13008
        GGARDONYI
        Currently Being Moderated

        It was upgraded from 7.x...

         

        backup-filer1> version

        NetApp Release 8.1.1 7-Mode: Mon Jul 30 12:49:46 PDT 2012

        backup-filer1> license

                         a_sis ENABLED

                            cf not licensed

                     cf_remote not licensed

                          cifs not licensed

                   compression ENABLED

             disk_sanitization ENABLED

                           fcp not licensed

                   flash_cache ENABLED

                    flex_clone not licensed

                    flex_scale ENABLED

                 flexcache_nfs ENABLED

                          http ENABLED

               insight_balance not licensed

                         iscsi ENABLED

                    multistore not licensed

              nearstore_option ENABLED

                           nfs EIXXDCG

            operations_manager not licensed

            persistent_archive ENABLED

            protection_manager not licensed

          provisioning_manager not licensed

                      smdomino not licensed

                         smsql not licensed

             snapdrive_windows not licensed

                      snaplock not licensed

           snaplock_enterprise not licensed

            snapmanager_hyperv not licensed

            snapmanager_oracle not licensed

               snapmanager_sap not licensed

        snapmanager_sharepoint not licensed

                snapmanager_vi not licensed

           snapmanagerexchange not licensed

                    snapmirror GVYKSHL

               snapmirror_sync ENABLED

                     snapmover ENABLED

                   snaprestore AEKPNOJ

                 snapvalidator not licensed

              storage_services ENABLED

            sv_application_pri not licensed

                  sv_linux_pri not licensed

                  sv_ontap_pri not licensed

                  sv_ontap_sec AWHPNOJ

                   sv_unix_pri not licensed

                     sv_vi_pri not licensed

            sv_windows_ofm_pri not licensed

                sv_windows_pri not licensed

              syncmirror_local not licensed

                      v-series not licensed

                           vld ENABLED

         

         

         

         


         

         

        BACKUP- FILER1

        FAS3140-R5

        8.1.1 7-MODE

        7-Mode

         

         

         

        ProtocolLicense KeyONTAP Ver.Key TypeLicense TypeType ValueSales OrderExp. DateDate CreatedAction
        A-SIS

         

        GYQGUPC

         

         

        N/A

         

        128437



        Print

        DSANIT

        KJNEYRI

         

         

        N/A

         

        128437



        Print

        FLEXCACHE_NFS

        WOXGUPC

         

         

        N/A

         

        128437



        Print

        ISCSI

        GVEWHEM

         

         

        N/A

         

        128437



        Print

        NEARSTORE

        SQHLSHL

         

         

        N/A

         

        128437



        Print

        NFS

        EIXXDCG

         

         

        N/A

         

        128437



        Print

        SNAPMIRROR

        GVYKSHL

         

         

        N/A

         

        128437



        Print

        SNAPMOVER

        KFFADLK

         

         

        N/A

         

        128437



        Print

        SNAPRESTORE

        AEKPNOJ

         

         

        N/A

         

        128437



        Print

        SV_ONTAP_SEC

        AWHPNOJ

         

         

        N/A

         

        120003031



        Print

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