12 Replies Latest reply: Jul 23, 2013 6:41 AM by brianjm RSS

Space reclaiming not possible: "there are no files on the VM that contain NTFS partitions"

BRECHTMON
Currently Being Moderated

Hello,

 

I installed VSC 4.1 on Server 2008 r2, used with vsphere client 5.1.0, ONTAP version 8.0.3.

For testing purposes I connected to the controller using netapp root credentials. I can see the controller just fine under "monitoring and host configuration"

 

I want to reclaim space on a virtual machine which is located on a NFS datastore. When I click "reclaim space" I get the following error:

"Error: there are no files on the VM that contain NTFS partitions". The partition is, in fact, NTFS.

 

What could be the issue? Thank you!

 

kamino log:

 

2013-04-10 10:45:04,601 (249294965@qtp-239468736-30) DEBUG [ServerServiceImpl] - Enter getVirtualMachineReclaimSpaceInfo

2013-04-10 10:45:04,601 (249294965@qtp-239468736-30) DEBUG [ServerServiceImpl] - Enter getServiceInstance.

2013-04-10 10:45:04,601 (249294965@qtp-239468736-30) DEBUG [ServerServiceImpl] - Exit getServiceInstance.

2013-04-10 10:45:04,601 (249294965@qtp-239468736-30) DEBUG [VcInventory] - Enter getMo with VirtualMachine:vm-164

2013-04-10 10:45:04,601 (249294965@qtp-239468736-30) DEBUG [ServerServiceImpl] - Enter getTemplateInfo.

2013-04-10 10:45:04,601 (249294965@qtp-239468736-30) DEBUG [ServerServiceImpl] - Enter getServiceInstance.

2013-04-10 10:45:04,601 (249294965@qtp-239468736-30) DEBUG [ServerServiceImpl] - Exit getServiceInstance.

2013-04-10 10:45:04,601 (249294965@qtp-239468736-30) DEBUG [VcInventory] - Enter updateTemplateInfo with VirtualMachine:vm-164

2013-04-10 10:45:04,601 (249294965@qtp-239468736-30) DEBUG [VcInventory] - Enter getMe for VirtualMachine:vm-164

2013-04-10 10:45:04,679 (249294965@qtp-239468736-30) DEBUG [VcInventory] - getTemplateInfo is dealing with a VirtualMachine

2013-04-10 10:45:04,679 (249294965@qtp-239468736-30) DEBUG [VcInventory] - Enter getMo with VirtualMachine:vm-164

2013-04-10 10:45:04,695 (249294965@qtp-239468736-30) DEBUG [VcInventory] - Enter getMo with Datastore:datastore-30

2013-04-10 10:45:04,711 (249294965@qtp-239468736-30) DEBUG [VcInventory] - Enter getMo with Datastore:datastore-30

2013-04-10 10:45:04,711 (249294965@qtp-239468736-30) DEBUG [DatastoreUtil] - Enter getDSHostIP

2013-04-10 10:45:04,711 (249294965@qtp-239468736-30) DEBUG [DatastoreUtil] - returning IPADDRESS

2013-04-10 10:45:04,726 (249294965@qtp-239468736-30) DEBUG [VcInventory] - The vm datastore vmware_store moref is Datastore:datastore-30

2013-04-10 10:45:04,726 (249294965@qtp-239468736-30) DEBUG [VcInventory] - Enter getMo with Datastore:datastore-30

2013-04-10 10:45:04,726 (249294965@qtp-239468736-30) DEBUG [VcInventory] - Enter getMo with Datastore:datastore-30

2013-04-10 10:45:04,726 (249294965@qtp-239468736-30) DEBUG [DatastoreUtil] - Enter getDSHostIP

2013-04-10 10:45:04,726 (249294965@qtp-239468736-30) DEBUG [DatastoreUtil] - returning IPADDRESS

2013-04-10 10:45:04,726 (249294965@qtp-239468736-30) DEBUG [VcInventory] - hasRDM = false hasInNonPersistent = false

2013-04-10 10:45:04,726 (249294965@qtp-239468736-30) TRACE [VcInventory] - getVm will return VmInfo -

Name                                 : VM_name

GuestHostname                        : null

Moref                                : VirtualMachine:vm-164

UUID                                 : 42355ac6-5c28-20f8-cfa7-4e4a6f18f4c6

Instance UUID                        : 50352f5e-08a8-44fe-c99d-845f2698b67e

Are all files on NFS datastores?     : true

Total Virtual Disk Space in MB       : 49152

VM Memory in MB                      : 4096

Power State (0=off)                  : 0

Connection State                     : connected

Has a RDM                            : false

Has a Snapshot                       : false

Has vmdk in Independent NonPersistent: false

Has a guest tools running            : false

Hardware Version                     : vmx-08

Max Available Ports (max vms)        : 2147483647

**RCU Custom Source UUID             : null

**RCU Custom Group Unique ID         : null

**RCU Custom Domain                  : null

**RCU Custom Guest Cust Spec         : null

**RCU Custom Last Deployed Date/Time : null

Virtual File Info                   

      files                          : [vmware_store] VM_name/VM_name.vmx size : 4096

      files                          : [vmware_store] VM_name/VM_name.vmdk size : 51539607552

Per datastore Usage                 

      datastore usage                : Datastore:datastore-30 consumed: 46047650354 uncommitted 10247237632

Datastore Info                      

      datastore                      : vmware_store type : NFS

 

2013-04-10 10:45:04,726 (249294965@qtp-239468736-30) DEBUG [ServerServiceImpl] - Template total vdisk in MB: 49152

2013-04-10 10:45:04,726 (249294965@qtp-239468736-30) DEBUG [ServerServiceImpl] - Template vmem in MB: 4096

2013-04-10 10:45:04,726 (249294965@qtp-239468736-30) DEBUG [ControllerManagerInstance] - Retrieving controllers from the storage configuration...

2013-04-10 10:45:04,726 (249294965@qtp-239468736-30) TRACE [ControllerManagerInstance] - getDiscoveredControllers(): enter

2013-04-10 10:45:04,726 (249294965@qtp-239468736-30) DEBUG [ControllerManagerInstance] - getDiscoveredControllers(): Initial controllers already discovered. Exit.

2013-04-10 10:45:04,757 (249294965@qtp-239468736-30) DEBUG [ServerServiceImpl] - Exit getVirtualMachineReclaimSpaceInfo

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