12 Replies Latest reply: Mar 25, 2013 6:30 AM by Siva Ramanathan RSS

snapcreator for domino plugin it doesn't work fine

JORDIPERA
Currently Being Moderated

Hi all,

 

Yesterday i was configured my first snapcreator for domino, and when i start a backup manualy works fine but if i start the same backup with a scheduled task it doesn't work. this morning if i send a manual backup and it doesn't work

 

i atthach the complete log for the error task. and my snapcreator is 3.6 32bits

 

9080 Transactional Logging must be enabled for this function.

9081 Error getting transaction log style.

9082 ERROR_CODE:0

9083 [Fri Mar 22 14:05:22 2013] [10.10.230.252:9090(3.6.0.1)] INFO: Unquiescing databases finished successfully

9084

9085 ########## PRE EXIT COMMANDS ##########

9086 [Fri Mar 22 14:05:22 2013] INFO: No commands defined

9087

9088 ########## PRE EXIT COMMANDS FINISHED SUCCESSFULLY ##########

9089 [Fri Mar 22 14:05:22 2013] DEBUG: Exiting with error code - 1

 

thanks in advance

  • Re: snapcreator for domino plugin it doesn't work fine
    spinks
    Currently Being Moderated

    Jordi,

     

    I took a look through the log and you appear to be having a connection error with your storage system.

     

    From the log:

     

    ########## Gathering Information for 10.10.231.231:vol_Notes ##########

    [Fri Mar 22 14:04:16 2013] INFO: Performing Snapshot Inventory for vol_Notes on 10.10.231.231

    [Fri Mar 22 14:04:16 2013] DEBUG: ZAPI REQUEST

    <snapshot-list-info>

        <volume>vol_Notes</volume>

        <terse>true</terse>

    </snapshot-list-info>

     

    [Fri Mar 22 14:05:16 2013] TRACE: ZAPI RESULT

    <results status="failed" reason="in Zapi::invoke, cannot connect to socket" errno="13001"></results>

     

    [Fri Mar 22 14:05:16 2013] ZAPI: in Zapi::invoke, cannot connect to socket

    [Fri Mar 22 14:05:16 2013] ERROR: [scf-00013] Inventory of vol_Notes on 10.10.231.231 failed! Exiting

     

    It seems you are having a communication error with your storage.

     

    Is this a vfiler by chance?  this message is also present:

    [Fri Mar 22 14:04:16 2013] WARN: Unable to determine if connection is a vFiler. There is a communications issue and TRANSPORT is not set to HTTP, if the connection is a vfiler HTTP is required

     

    Try setting communications to HTTP and see if that resolves the issue.

     

    Looking through the log the Domino pieces appear to be working correctly - The storage communication is where you are having problems.

     

    This message:

    Transactional Logging must be enabled for this function.

    Error getting transaction log style.

    ERROR_CODE:0

     

    Just means that transaction logging for Domino is not enabled - It is not an issue.  ERROR_CODE: 0 indicates that all is well.

     

     

     

    Thanks,

     

    John

    • Re: snapcreator for domino plugin it doesn't work fine
      Siva Ramanathan
      Currently Being Moderated

      Please provide us with the below output from 10.10.231.231

       

      10.10.231.231> options httpd

      • Re: snapcreator for domino plugin it doesn't work fine
        JORDIPERA
        Currently Being Moderated

        Hi,

         

        this is the httpd options for the host 10.10.231.231

         

        httpd.access                 legacy

        httpd.admin.access           legacy

        httpd.admin.enable           on

        httpd.admin.hostsequiv.enable off

        httpd.admin.max_connections  512

        httpd.admin.ssl.enable       on

        httpd.admin.top-page.authentication on

        httpd.autoindex.enable       off

        httpd.bypass_traverse_checking off

        httpd.enable                 on

        httpd.ipv6.enable            off

        httpd.log.format             common     (value might be overwritten in takeover)

        httpd.method.trace.enable    off

        httpd.rootdir                /vol/vol0/home/http

        httpd.timeout                300        (value might be overwritten in takeover)

        httpd.timewait.enable        off        (value might be overwritten in takeover)

         

         

        The conection between snapcreator and controller is with HTTPS. the snapdrive connection in computer of the snapcreator agent is installed (lotus Domino) works with RPC.

         

        best regards

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