6 Replies Latest reply: Feb 14, 2013 10:00 PM by karthikv RSS

can't login into a controller

LKHAIMOVICH
Currently Being Moderated

Hi, I am trying to manage two FAS2370 controllers running ONTAP 8.0.3 (7-mode) from OnCommand System Manager 2.0 (version 2.0.2.1441). The Manager was able to discover both filers just fine and is reporting their status as "up." But when I click "Login", enter credentials, and click "Sign in" on any of them, after a minute or so I am getting:

 

==ERROR==
com.netapp.nwf.client.communication.ResponseException

==TIME==
2013-02-13 09:49:08,057

==MESSAGE==
Connection timed out

==DETAILS==
No details are available.

==CORRECTIVE ACTION==
No suggested corrective action is available.

==LOCATION==
Location is not specified.

==BROWSER INFO==
App Name: Netscape
App Version: 5.0 (Windows)
App Codename: Mozilla
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
Platform: Win32
Cookie Enabled: true

 

No problems logging in into FAS 3040 running 8.1.2 (7-mode).

 

When trying to create a support bundle, I am getting:

HTTP ERROR 404

Problem accessing /supportBundleServlet/SystemManagerSupportBundle.zip. Reason:

NOT_FOUND

 

Any ideas about what may be going on?

 

--Leon.

More Like This

  • Retrieving data ...