3 Replies Latest reply: Feb 11, 2013 11:33 PM by aborzenkov RSS

How to check that autosupport collection has completed?

aborzenkov Grand Marshal
Currently Being Moderated

Fri Feb  8 09:36:46 MSK [sapdr:cf.misc.operatorGiveback:info]: Failover monitor: giveback initiated by operator

Fri Feb  8 09:36:46 MSK [sapdr:asup.general.cfoveto.nopart:notice]: AutoSupport vetoed giveback because an AutoSupport message for the down partner node was not yet collected.

Fri Feb  8 09:36:46 MSK [sapdr:cf.rsrc.givebackVeto:error]: Failover monitor: autosupport: giveback cancelled due to active state

So - how can I check that autosupport has completed? I do not like blindly typing "cf giveback" over and over again.

  • Re: How to check that autosupport collection has completed?
    ASHWINPAWARTESL Cyclist
    Currently Being Moderated

    I found a kb on this issue.

     

    AutoSupport capability to veto givebacks
    https://kb.netapp.com/support/index?page=content&id=2015986


    Workaround:

    Allow the AutoSupport veto timer to elapse.

    -OR-

    Disable, and then re-enable AutoSupport on the (takeover) node. For example:

    Filer (takeover)> options autosupport.enable off
    Filer (takeover)> cf giveback
    Filer (takeover)> options autosupport.enable on

    • Re: How to check that autosupport collection has completed?
      ASHWINPAWARTESL Cyclist
      Currently Being Moderated

      you can check the status....

       

      toaster>autosupport history show

      Seq                                    Attempt Last
      Num   Destination Status               Count   Update
      ----- ----------- -------------------- ------- --------------------
      287
            smtp        ignore               1       2/8/2013 10:01:22
            http        queued               -       2/8/2013 09:45:37
            noteto      ignore               1       2/8/2013 10:01:22
                ...............

       

       

      To check the current status of log collection, run this command:

       

      toaster> autosupport manifest show -seq-num 287

                AutoSupport    Collected
      Sequence  Body Filename  Size        Status    Error
      --------- -------------- ----------- --------- -----------
      287
                SYSCONFIG-A.txt     1.76KB completed
                OPTIONS.txt        21.65KB completed
                software_image.xml  7.58KB completed
                NFSSTAT-D.txt            - working
                LUN-HIST.txt             - working
                ACP-STATS.txt            - requested
                STORAGE-SHELF.txt        - requested
                STORAGE-TAPE.txt         - requested

              ...........................................

       

      if you do - man autosupport, it has quite a lot information.

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