2 Replies Latest reply: Jun 17, 2013 5:51 PM by ANTHONYWINTER RSS

OnCommand Balance active directory

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I have a question regarding how Balance does the user login authetication via the active directory.


I create a group call CI_OSR6_BalancePoint_Users_U in one of the ou in our APAC domain and added some users in that group.


But when I tried to lookup for those users in Balance, it's throwing me error that the user cannot be found.


Below are the Search Base DN and the login search attribute that I had look at. Does anybody have any experience doing this.



Search Bind DN




Search Base DN



Login Search Attribute




note** There is no problem with the server connection. In fact if I look up the sAMAccountName, there is no problem. The problem occur only when I tried to lookup for an user in a specify group.



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