6 Replies Latest reply: Jan 29, 2013 7:18 AM by AGUMADAVALLI RSS

CIFS/Offline Files Disconnections Windows 7 / onTAP 7.3.2

DOOLEY_DO_3 Novice
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We are running onTAP 7.3.2 with Windows 7 x64 SP1 clients using offline files to locally sync files from their Active Directory home folder.  These clients randomly seem to disconnect from the filer leaving an Event ID 9 on the Offline Files event viewer operational log.  Around a minute later they will reconnect, logging an event ID 10.  During the period between the 9 and 10 events no access to data on the home drive is available, other than that cached by Windows and Offline files.


If Offline Files are not used the mapped drive to the home directory is stable.

Windows XP does not have an issue.

Disabling SMB2 on the W7 client fixes the problem but this isn't a real solution.


I have a case open with MS on this too but wondered if this community has any useful input?



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