4 Replies Latest reply: Nov 29, 2012 12:04 AM by stjerna RSS

Problem w/ IPMonitor Connecting to DFM

chute NetApp Employee Sprinter
Currently Being Moderated

Customer is trying to use IPMonitor to poll DFM for specific events via SNMP. However we are getting the error message "The remote device failed to respond."


Does anyone have any experience integrating IPMonitor with DFM? Have you seen this message before? Is there something specific I need to configure on the DFM side?


The SNMP config is pretty straight forward on the DFM side. I mean, everything is basically left at the default right now and we are using public (for test purposes) as the community. I'm using the mib that is located in the /dfm/misc directory. This is to connect to DFM and NOT the storage systems. That would be an entirely different mib. Just a little frustrated as there is nothing really to config and I'm thinking this should be working. But it's not. wah-wahhh.


I've tried using SNMP Walk on the local DFM machine and it doesn't even connect at all. Almost like it's not turned on or something.


Screen shots below.


IPMonitor config.






Ops Mgr config.




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