After a power outage on Saturday, our Exchange 2010 mailbox servers (all hosted on VMWare ESX) came up with only some of their LUNs. These LUNs are hosted on our HA-paired FAS2040 (OnTAP 7.3.4); each LUN hosts an Exchange database. Try as we might, we couldn't get these LUNs to mount.
After opening a support case with each of NetApp and Microsoft, and conferencing in both engineers, and several hours, the Microsoft engineer finally suggested we check the target LUNs on the filer. Turns out that each of the missing LUNs no longer had the setting for the mailbox servers' initiators. After checking that box the LUNs mounted without issue.
Anyone seen this happen before? The NetApp engineer didn't have any immediate ideas, and I haven't had luck finding a match.
-- Andrew Laurence Office of Information Technology email@example.com University of California, Irvine