Thank you Dell/EqualLogic....

Posted by fenton Apr 23, 2009

This week I'd like to thank one of our competitors...Dell/EqualLogic.    You may find it odd for a storage vendor to compliment a fellow competitor but hey you have to give credit where credit is due.   Healthy competition stimulates the marketplace and ensures the end products are better tools that address customer needs.  I'm a big Mac OSX fan... I like the style... the interface... it's just so simple to use in comparison to Windows, yet looking at the new beta version of Windows 7, it looks like Microsoft have really raised their game and developed an interface that looks possibly at parity with OSX.  Apples presence in the marketplace has improved Microsofts products so everyone gets a better product,  I saw a similar behaviour when Lexus burst onto the scene in the early 90's, BMW, Mercedes and Audi all had to raise their game;


FilerView has for a long time been the NetApp device manager - a simple web-based GUI that let's you simply administer a NetApp Storage System.  When I first used FilerView the other tools I had the joy of using was EMC Control Center (and the dreaded bin-file changes) and SANWorks/Steam agent for Compaq RA8000 controllers;  FilerView was a breeze of fresh-air in comparison;  The trouble with FilerView was it was like a comfortable pair of old slippers, it just remained there - still used and trusty but gradually becoming old and stale, whilst the world outside moved on;   One thing I hear consistently from Dell/EqualLogic customers is they have a really nice device manager - it's simply to use, efificient and you can setup a controller in 20 minutes is often a claim (once it's racked and powered of course). I've even heard of the odd Systems Engineer run up an ONTAP simulator to show comparisons between FilerView and their interface... Suddenly there was a new kid on the block and they had a sexy interface;  The management bar was raised and just like Microsoft we had to move on to remain competitive.


Today we annouced NetApp System Manager. NetApp System Manager is a simple to use client interface, it's not really a replacement to FilerView as FilerView still remains (so if you like those comfortable slippers then keep wearing them) but when your ready to test it, download it (or fire up the CD) and start using it (it's free by the way)... NetApp System Manager's raison d'être is to simplify the common storage management tasks from Discovery and Setting up the controller, after it's powered on, to the ongoing management tasks like creation/expansion of LUN's, mapping to FC/iSCSI target, create a CIFS share or a NFS Export, take a snapshot/clone, run deduplication on a primary volume or provision a new datastore for my virtual infrastructure.  All of these workflows are managed from a simple to use interface;

 

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NetApp System Manager runs as a client application on the desktop (it's a MMC plug-in) so naturally everything is pretty simple, point and click.. right click and wizards to guide you through the common workflows.  To give you some idea of the speed of setup -  I performed an installation, discovery and configuration of a new NetApp controller from power-up to up serving data to a virtual environment in 8 mins - don't believe me then see it for yourself setup  and provision....  Better still try it for yourself and download the release for free from NOW;  As it completely co-exists with FilerView and Command-Line Interface feel free to test it and adopt it when your ready;


So thanks Dell/EqualLogic for making our products better !

739 Views 3 Comments Permalink Tags: mmc, filerview, manager, management, systems, systems, management, manager, filerview, mmc

HALT!!! Who goes there ?

Posted by fenton Apr 9, 2009
This week we saw the release of Snapdrive for Windows 6.1

There are many new features introduced in this release, including:

· Support for Windows Server 2008 Hyper-VParent OS (server core, full installation, Hyper-V® Server)
· VMware® ESX Guest OS - Allows RDM LUN connect for guest OS (VMDK) in an NFS datastore
· Support for IPv6
· Space reclamation in a thin-provisioned volume
· Online shrink of the NTFS volume and disk (Windows 2008)
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However the one feature I have been particularly anticipating is Access Control Lists, which allows the storage administrator to define a much tighter security model for Snapdrive;   Prior to Snapdrive for Windows 6.1 security was pretty limited in that any user could provision storage from any controller, volume and there was no way to limit functions of each enduser.
Snapdrive for Windows 6.1 introduces a capability to restrict specific operations to predefined controllers/aggrs/vols and can also limit the functional capability of the enduser (as defined and controlled by the storage administrator);  For example,  we may want to allow a Server Administrator rights to have complete access for Provisioning and Backup/Recovery tasks while restricting an Application Developer to only be able to  perform Backup/Recovery on his specific data (empowering the enduser to be able to have more control and flexibility without compromising the environment).
For me this is one of the cornerstones of the NetApp Storage Management strategy – Snapdrive (and SnapManager) are essentially virtualisation tools in that they abstract the end users view of storage, allowing the user to perform storage functions without understanding the underlying complexity (Which controller hosts the data ? How to perform snapshot/restore ? What protocol is being used ?).  It is also important that any functionality is provided in a controlled manner (otherwise chaos would reign) - to use a simple analogy they are similar to a debit card in a banking environment, in that I don't understand or really care how the banks credit/debit my account when I make a deposit or withdrawal,   whilst it is impossible for me to use my debit card to access someone else's account or withdraw all the cash out of my local cash machine;  In the same way I don't want administrators aware of one anothers assets stored on a controller and I certainly wish to limit the provisioning process to retain control of the underlying storage infrastructure;
Snapdrive for Windows 6.1 is now available to download for customers from NOW,  however if your not a Snapdrive for Windows customer and like to see this functionality in action you can view an online demo here
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The One Truth of ONTAP

Posted by fenton Apr 7, 2009

Usually the first question for many administrator is understanding “What have I got ?” which is quickly followed by “How is it being utilized?” and then an overwhelming need to understand “When will I need some more ?  or When will it run out ?”;   This has traditionally been managed purely on a capacity basis however the need to understand the performance characteristics is equally if not more important.
 
Data ONTAP provides basic functionality to provide this information from a capacity perspective (df/FilerView) to performance (sysstat/perfstat) however managing this on an individual system basis across multiple controllers doesn’t really scale and is not the best use of an administrators time.  Many environments would rather alert and manage by exception as opposed to employing someone to continually look for potential issues and misconfigurations (which ultimately doesn’t scale);    Operations Manager was once described to me by a customer as “the one truth of our Enterprise rollout of Data ONTAP”;    First and foremost it understands and manages ONTAP regardless of whether the infrastructure is a FAS or a V-Series, F-825 or FAS6070;    Once discovered it provides management in four key areas:
  
Discovery – Operations Manager can be configured to automatically discover devices that sit on a range of subnets,  alternatively this discovery can be limited to only discovering devices when an administrator adds them manually;    Once known to Operations Manager that system will be polled and it’s data collected,  any changes to the controller (New disks, aggregates, volumes, qtrees) are automatically discovered and collected;  
 
Reporting – As the data is collected it is held is a centralized repository (a relational database) where we can start to collate and create a wide range of reports (Capacity Utilization, Performance, Chargeback or Controller configuration) across a variety of objects (Disks/FlexVols/Aggregates/Systems to collection of devices across business units, geography or the entire Enterprise);    As this data is collected a variety of reports can be run to ascertain historic trends and future projections;   The reporting functions provide great insights into assets which are highly utilized but also assets that are under-utilized and potential candidates for reclamation and chargeback reporting
 
Alerting – As controllers are polled, alerts are generated based on break/fix errors but also for Capacity/Threshold violations or Expected growth (based on the historic trend previously observed);  The alerts can either be consolidated and managed through Operations Manager or passed through to a 3rd party Management framework (eg, HP OpenView / BMC Patrol / Netcool)
 
ONTAP Configuration Management – You wouldn’t use Operations Manager to explicitly create a new volume or expand an aggregate,  however there are certain management tasks that I want to run from a centralized point for administration ease;  Password management for instance, I may have a directive where every ONTAP login password needs to be changed – without Operations Manager I would login to every Storage Systems and manually rollout the change;  With Operations Manager I can make the change in one place and then go and push the change out to a single, subset or all the controllers;  

Integral to the Operations Manager core license is Performance Advisor.  Performance Advisor provides unrivalled performance monitoring by collecting data from Data ONTAP’s counter manager which provides much more granular statistics than conventional SNMP polling;  Performance Advisor provides a graphical user interface to query the historic data so that trends can be seen and the current performance can be historically compared;  Such visibility is great for reactive monitoring and troubleshooting but probably more powerful is the ability to create thresholds to monitor for Performance violations so that trends or sustained activity can be measured, tracked, alerted and monitored proactively allowing an administrator to assess how much performance is available before continually adding workloads, in the hope that the control will just cope;

You wouldn’t drive a car whilst covering up the speedometer so why would you deploy your storage controllers without having visibility of their utilization and performance ?

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I spend the majority of my time talking to NetApp customers and prospects discussing their storage management challenges;  Many are large blue-chip corporations with multi-petabytes of data whilst some are small mid-size enterprises which have less data (in comparison to their larger corporate cousins) but often find themselves resource or skilled constrained;


Generically they have the same over-riding challenge - "how do I manage the growth of my environment with the resources I have available today ?";  Even in these challenging economic times our customers still experience storage growth;  Gartner estimates this to be 45% per annum,  other industry analysts report similar figures and my experience is customers growth will largely fall in-between the 30% and 70% growth per annum bracket.  Even then some will experience periods of super-growth (two customers recently told me they were seeing 400% growth spikes and neither of these were small environments but large enterprises).


      

So what's driving this growth ?  Well it's business as usual - new applications, growing workloads but also the need to store data for longer periods due to archive or compliance requirements;  A good example is the explosion of Server Virtualization;  The economics of server virtualization make it compelling for users to embrace but as they virtualize the low-hanging fruit - the under-utilized physical servers (or workstations in the case of the VDI deployments) - those spinning disks that were once sitting inside the server, or connected via a smaller JBOD array, move to the centralized storage platform in order to leverage the benefits that shared storage brings to the virtual platform, therefore exacerbating storage growth and in-turn increasing the management challenge;

 

 

 



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So first ask yourself how much is my data growing ?  How steep is that green bar in my environment ?  40%, 100%, 400% ? but then follow that answer with considering how is my storage administration team scaling in comparison (the blue bar in my diagram above)  - most environments this is flat or declining (if headcount is lost in the current economic climate then there is no guarantee that it will be replaced).  If you extrapolate those two figures over months and years  - the Storage Management Gap develops.


The larger the gap we start to see two major impacts:


- Delay and inefficiency - the admins are busy with servicing requests and reacting that the management model ultimately doesn't scale and delays are introduced;

- Risk - in that configuration or administrative tasks are missed (one customer I recently spoke with deployed some volumes but someone forgot to replicate them as the due process wasn't correctly followed);


The challenge is to minimize the gap as much as possible;  NetApp's strategy is to fight this battle on two fronts - firstly store more data with less physical resources - limiting the steep green line on my chart above - that's exactly where our innovation in Data ONTAP focuses (Snapshot, Flexvols, RAID-DP, Dedupe, Flexclone) all of which form the basis of  the NetApp 50% Virtualisaiton Guarantee Programs allowing our customers to store data more efficiently;  Secondly raise the productivity of the Storage Administrator - heightening the blue line in my chart above - by allowing the existing storage management resources to manage more data than what is traditionally possible - this is the primary focus of our Storage Management solutions like SANscreen, Operations Manager, Provisioning Manager, Protection Manager and the SnapManager products


Over the coming weeks I'll be adding blogs on each of these solutions as to how they enable storage administrators become more productive and ultimately help them to "mind the gap"....

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