26,745 Views 52 Replies Last post: Apr 22, 2009 6:45 PM by Daniel Prakash RSS
michael-proact Novice 5 posts since
May 11, 2008
Currently Being Moderated

Mar 2, 2009 10:35 AM

NetApp System Manager

As http://blogs.netapp.com/storage_nuts_n_bolts/2009/03/sneak-preview-netapp-system-manager-nsm.html is not subject to comment, I'll make it here.

 

"You must be out of your minds releasing a Windows only GUI to REPLACE FilerView. What happened with the Java coding guys developing DFM? I'm not going to promote NetApp to MAC/Linux/BSD sysadmins anymore, that's for certain. The thick DFM client I can handle, but this? It's a bucket full of ignorance. Embrace your legacy NetApp!"

Tags: criticism, criticism
darthkim1 Novice 2 posts since
Nov 6, 2008
Currently Being Moderated
Mar 2, 2009 6:36 PM in response to: michael-proact
Re: NetApp System Manager

Though I am looking forward to a replacement of Filerview, I have to admit that it seems a little shortsighted that its only integrated with MMC 3.0

 

I'm sure there has to be something that is OS agnostic coming along with NSM?

glenn.sizemore Novice 3 posts since
Oct 5, 2008
Currently Being Moderated
Mar 2, 2009 7:06 PM in response to: michael-proact
Re: NetApp System Manager

There not going to kill FilerView that would just be stupid... However creating a management console that runs in the OS's standard management framework?  That makes a lot of sense!  Besides wouldn't all your Mac/Linux/BSD clients be in the command prompt?

 

Anyone know if they built a .net class for this thing to ride on?  Better yet perhaps some PowerShell cmdlets!?

 

~Glenn

Andrew Miller Featured Member Guru 630 posts since
Oct 7, 2008
Currently Being Moderated
Mar 3, 2009 5:41 AM in response to: glenn.sizemore
Re: NetApp System Manager

I must admit I'm greatly looking forward to a FilerView replacement although I'll admit to not being quite as excited about a Windows-only solution (feels like a step back in some ways from a web-based, OS-agnostic administrative tool).

 

What really I want though is something that's not just written in C#/feels all MMC-ish....but something where there's been some real time spent on thinking through the common tasks and streamlining the interface to make those faster/easier/more intuitive.....i.e. REAL UI design. Given that as my top priority, I can be somwhat accepting of the OS/language choice if that hit the UI design criteria.

triantos NetApp Employee Master 26 posts since
Mar 9, 2008
Currently Being Moderated
Mar 3, 2009 10:55 AM in response to: glenn.sizemore
Re: NetApp System Manager

Lively discussion. First of all, thanks for posting your HSO's (Hot Storage Opinions) here, secondly, I'd like to state what I've stated in the Blog and that is, that NSM *eventually* will replace FilerView. What that means is the company plans to continue to support FilerView in the forseesable future for all platforms as there are no plans in place, meraning target dates, that I know of, to wack FilerView when NSM becomes available. In fact, the NSM rollout will be a gradual one with the FAS2000/3000 platforms supported first.

 

In any case, it is not NetApp's culture to hang people out to dry and I'm sure since NetApp's customers go beyond the commenrcial space and expand into the technical and scientific communities, the company will provide the necessary tools for those interested.

 

Cheers

Andrew Miller Featured Member Guru 630 posts since
Oct 7, 2008
Currently Being Moderated
Mar 3, 2009 11:50 AM in response to: triantos
Re: NetApp System Manager

He he...I like HSO's....I guess I've got a steaming pile of HSO's.

 

Although, I'm not sure I can take credit for most of them given a lot of the comments/ideas come from customers we meet regularly.

 

Regardless, I am happy to see that there's work being done here and even more that it's almost ready for release.

 

And....I do really appreciate the detailed blog post and screenshots....was very nice to start seeing some details.

klink NetApp Employee Master 66 posts since
Mar 24, 2008
Currently Being Moderated
Mar 4, 2009 10:08 PM in response to: glenn.sizemore
Re: NetApp System Manager

> Anyone know if they built a .net class for this thing to ride on?  Better yet perhaps some PowerShell cmdlets!?

 

It's .NET (mostly written in C# FWIW), and exists as a DLL, but we haven't yet had discussions regarding exposing any of the internals.  We do have a nice set of wrappers for ONTAP API calls which do object serialization and other nice tricks - it's a bit of a step up from working directly with the ManageONTAP SDK.

 

We don't yet have PowerShell capability, but that's been discussed.  Maybe next release, if demand is sufficient.

 

Steve

pwl NetApp Employee Enthusiast 19 posts since
Sep 15, 2008
Currently Being Moderated
Mar 2, 2009 10:36 PM in response to: michael-proact
Re: NetApp System Manager

this tool is a snap-in to windows MMC, which is really the thing that precludes it from being used with macs & unix.  using MMC makes development comparitively quicker, and also provides a more familiar environment for those admins who have been assigned to look after NetApp storage controllers which have replaced windows file servers.

 

i'd be surprised to hear that unix systems managers are using something other the command line (& associated scripts) for serious storage controller management, and i'm not sure what, if any, framework macs have for enterprise-class management: it's not typically the space they're deployed in.

 

the manage ontap sdk gives a platform for developing tools for other systems; though i'm not sure what the licensing restrictions are, there's certainly scope there to integrate into (for example) a mac environment

triantos NetApp Employee Master 26 posts since
Mar 9, 2008
Currently Being Moderated
Mar 3, 2009 6:25 PM in response to: michael-proact
Re: NetApp System Manager

Hi Michael,

 

I have to apologize in that I just realized folks can not comment on my latest 2 blog posts. The weird thing is there's nothing I can do about it. I have been using Live Writer to upload the posts to Typepad. The process works fine, but with the last two posts the comments section is closed. If I login directly to typepad I can not even see the latest two posts at all. From what I was told I'm not the only person that has had this issue.

 

Again I apologize for the invonvinience

 

Nick

glenn.sizemore Novice 3 posts since
Oct 5, 2008
Currently Being Moderated
Mar 3, 2009 8:35 PM in response to: michael-proact
Re: NetApp System Manager

Do I think I'll use NSM?  No... I have far too much time vested in the SDK, but it's not for me.  I always find these conversations kinda entertaining no one was raging about the need for a better GUI.  In fact all the conversations I had centered around the sdk, what language get's added next.  Low and behold NetApp goes out of there way and appears to fill a painpoint BANG...

 

I don't believe NetApp would ditch there current OS neural management capabilities.  To good a selling point, but you can't fault them, and abandon the platform. There addressing the largest install base in the world.  No one got up in arms when they released SMVI, but not a similar product for Xen,Hyper-V,XVM.. It's a GUI, and if your going to write a client side app for windows... It's MMC or bust.  I flame vendors for forcing me to install java on a production server!!!

 

Not trying to start a flame war... I understand, but they wouldn't bury this stuff in some compiled c# assembly (I hope not).  They already have ZAPI, and have announced that the next version of HUK will leverage that investment.

 

As for the learning capabilities that FilerView enables.  Totaly agree, I learned how to administer a NetApp SAN through FilerView.  After a while I graduated from the webpage to the cli, and then from there to the SDK.  I just don't see them ever killing filerview. Unless they kill the web server functionality all together what's the point?

 

At the end of the day It's just another tool in the toolbox.

 

~Glenn

then again wouldn't be the first time I was wrong

Andrew Miller Featured Member Guru 630 posts since
Oct 7, 2008
Currently Being Moderated
Mar 4, 2009 8:12 PM in response to: glenn.sizemore
Re: NetApp System Manager

Just to add a different perspective, as a VAR systems engineer in the small to medium space (mix of 20x0 and 3xx0 boxes), FilerView was becoming an issue from a sales perspective and even a post-sales customer use perspective.

 

Don't get me wrong - practically speaking, it works well (I cut my teeth on it and like it's no-frills, all-business appeal) and once we demo it and discussed all the other NetApp features it usually wasn't much of an issue. But....compared to the EqualLogic interface, Compellent (in particular very impressive) and even some of the thin provisioning stuff on the EMC side, it became a regular point we had to address.

 

So....I'm not sure it lost any sales....but was something we usually expected to spend time on if only due to savvy customers who read the reviews that dinged NetApp for old management tools.

 

From a post-sales perspective, a fair number of things require dropping into the CLI (asis, snapvault, multistore behind the most basic stuff) which becomes rather unappealing again to the small to medium customer (we're happy to help from a consulting perspective of course....but that's not always an option for people budget-wise after the initial setup help). I realize there are other options (Ops Manager, Protection Manager, Provisioning Manager, the various SnapManager interfaces) but given most of those come with add-on costs well...

 

All that to say -- I'm very glad to see recognition of the issue and that there is work going into it.

klink NetApp Employee Master 66 posts since
Mar 24, 2008
Currently Being Moderated
Mar 4, 2009 11:01 PM in response to: Andrew Miller
Re: NetApp System Manager

In the design of System Manager, we spent time to ensure it would more appealing to small/medium shops.  However, it is also full-featured - the functional overlap with FilerView is nearly complete, and there are a number of new features as well.

 

How we went about making it full-featured and simpler is interesting in some cases, I'll describe that more in my blog (soon!).

 

We've concentrated on improving a number of common end-to-end work flows.  Out-of-box setup and customer demos should be easier to give now, too.  NSM borrows many of the positive aspects of FilerView, FAS Easy Start Wizard, and StoreVault Manager, while avoiding some of their limitations.

 

Sorry for the teasers, as soon as I can, I'll make screen shots and blog posts.

 

We'll be looking forward to hear your feedback and requests for improvements.

 

Steve

lrhvidsten Enthusiast 28 posts since
Mar 5, 2009
Currently Being Moderated
Mar 5, 2009 10:49 AM in response to: klink
Re: NetApp System Manager

As someone quite new to NetApp as well as NAS/SAN environments, I'm very much looking forward to the release of this tool. NetApp narrowly won us over Compellent, and one of the features we very much liked in Compellent was its UI. While I'm already getting much more comfortable with the cli and generally prefer it to FilerView, I also like having a well-designed gui tool to get a quick forest-level view of the environment. We secretly hoped FilerView would be facelifted with the release of Data Ontap 8, so getting a new tool sooner than that is really cool. Thanks for looking out for us little guys who have to wear lots of different hats.

klink NetApp Employee Master 66 posts since
Mar 24, 2008
Currently Being Moderated
Mar 3, 2009 11:02 PM in response to: michael-proact
Re: NetApp System Manager

As Nick has mentioned above, rest assured that FilerView will continue in its current form for now (it is still available).

 

I've developed software for each of the teams mentioned (FilerView, DFM, NSM), web and applications in Java and C and C#.  We remain pretty agnostic when it comes to management protocols and architectures.  Regarding FilerView and NSM, I expect that customers initially will choose based on their own preferences, current work flows and architectures.


NSM is intended as a form of element manager refresh, and is purposefully targeted to integrate more closely with Windows work flows (hence the MMC design).  For Windows administrators, it will clearly be a step forward from FilerView.

 

I hope you'll give it a try even if you're not a big Windows fan ... IMHO it's pretty good for an MMC app, and has some nice features :-)

 

We have some System Manager details to wrap up for this release, but after that I expect to have more time to describe details in my blog.


Steve

Andrew Miller Featured Member Guru 630 posts since
Oct 7, 2008
Currently Being Moderated
Mar 5, 2009 6:39 AM in response to: klink
Re: NetApp System Manager

Wonderful...looking forward to the posts (and to the actual beta even more ).

tomas_netherlands Enthusiast 36 posts since
Nov 5, 2008
Currently Being Moderated
Mar 5, 2009 11:57 PM in response to: klink
Re: NetApp System Manager

ok, great news, now give it to us!

 

serious: I think engineers or consultants, are not very thrilled about this. If this is as good as snapdrive 6, i will love it.

Most important for me as a cli user, i think customers will adopt and understand things better when it is build in a windows gui.

It is really a selling point, and hey, they don't take away the remote console, you still have a serial connection, a cli from filerview and a BMC console, so do not complain . As far i can see VMware did a good thing to provide their management layer windows based. customers find it easier to adopt, and the more customers, the more work to use the cli to solve their problems!

 

i did also a post of this stuff on my blog www.tendam.info

 

 

Now where is it?!?!?! Cant find it? where is the download link? Help me aaargh 

klink NetApp Employee Master 66 posts since
Mar 24, 2008
Currently Being Moderated
Mar 6, 2009 12:12 AM in response to: tomas_netherlands
Re: NetApp System Manager

Tomas,

 

We will be posting a build candidate for external use in the next few days.  Coming soon.

 

Wij hopen dat je het leuk zal vinden.  Veel groeten uit Sunnyvale.

 

Steve

d-strebel Enthusiast 27 posts since
Jul 18, 2008
Currently Being Moderated
Mar 6, 2009 8:54 PM in response to: klink
Re: NetApp System Manager

Will there also be a beta build for the IBM N-Series?

klink NetApp Employee Master 66 posts since
Mar 24, 2008
Currently Being Moderated
Mar 7, 2009 7:34 AM in response to: d-strebel
Re: NetApp System Manager

> Will there also be a beta build for the IBM N-Series?

 

Excellent question.  I am assuming you are asking for a version which accomodates IBM N-series, rather than specifically an IBM branded OEM version of the tool.

 

I'm happy to report that both the NetApp and IBM versions of the tool treat the NetApp and IBM branded hardware equally.  This is necessary because we have customers with both brands of hardware mixed together.

 

So aside from branding you should see no functional differences between the NetApp and IBM versions of System Manager.

 

Hope this is the answer you were looking for.

d-strebel Enthusiast 27 posts since
Jul 18, 2008
Currently Being Moderated
Mar 11, 2009 12:30 PM in response to: klink
Re: NetApp System Manager

I noticed the link to the Beta version http://communities.netapp.com/community/netapp_partners_network/storage_management_software/system_manager

When going to the Link we receive unauthorized. Is this available for customers?

Andrew Miller Featured Member Guru 630 posts since
Oct 7, 2008
Currently Being Moderated
Mar 11, 2009 12:40 PM in response to: d-strebel
Re: NetApp System Manager

That link is definitely partner-only at least (not sure if intentional or not).

klink NetApp Employee Master 66 posts since
Mar 24, 2008
Currently Being Moderated
Mar 11, 2009 2:07 PM in response to: Andrew Miller
Re: NetApp System Manager

Our initial beta build got posted for limited access.  We're discussing how & when to broaden that.  Stay tuned.

 

Meantime, if you are eager for access, you should be able to get access through a sales engineer or partner representative who does have access.

 

(sorry for the thin details - still busy working on the product, and not too involved with this part, but will try to keep you posted with what I know.)

 

Steve

rcochranjr   1 posts since
Mar 10, 2009
Currently Being Moderated
Mar 11, 2009 3:23 PM in response to: klink
Re: NetApp System Manager

We currently have a some 6080's and also 3140's the System Manager discovers the 3140's however gives a error message when we try

to add the 6080's. It's telling us that it's not supported, that's got to be a mistake right?

 

Thanks

klink NetApp Employee Master 66 posts since
Mar 24, 2008
Currently Being Moderated
Mar 12, 2009 3:03 PM in response to: rcochranjr
Re: NetApp System Manager

Hi,

 

6xxx series is not supported in this 1.0 release.

 

Reason for this was available resources for quality qualification, as well as support impact (6xxx series are typically larger and more complicated).

 

From an engineering perspective, the tool is architected in a way that will work fine on all NetApp hardware.  We will expand the supported hardware in the next release.

 

Steve (NetApp engineering)

tomas_netherlands Enthusiast 36 posts since
Nov 5, 2008
Currently Being Moderated
Mar 9, 2009 6:01 AM in response to: klink
Re: NetApp System Manager

LOL, you have any dutch roots? Or are you from the netherlands, or just using google translate?

In the other end, New york, was founded by the dutch!

v-experts Novice 4 posts since
Dec 1, 2008
Currently Being Moderated
Mar 12, 2009 5:44 AM in response to: klink
Re: NetApp System Manager

Hi,

 

got an error message after trying to add an OnTAP-Simulator (7.3).

 

=== CLIENT ===
Version:      1.0X3
Build:        1.0.0.288
User:         W2K3-CL\Administrator
Host:         w2k3-cl (192.168.48.128)
Date:         12.03.2009 13:39
OS Version:   5.2
OS Name:      Microsoft Windows Server 2003
Service Pack: Service Pack 2
.NET Version: v2.0.50727
Memory Used:  45.832,00 KB
Memory Total: 393.216,00 KB

=== ERROR ===
NetApp.Library.UserControls.Error.DefaultErrorDetails

=== MESSAGE ===
System Manager only supports ONTAP releases 7.2.3 and higher, running on NetApp FAS2xxx and FAS3xxx series platforms or IBM N3xxx, N5xxx and N6xxx series platforms.

=== DETAILS ===
System Manager only supports ONTAP releases 7.2.3 and higher, running on NetApp FAS2xxx and FAS3xxx series platforms or IBM N3xxx, N5xxx and N6xxx series platforms.

=== CORRECTIVE ACTION ===
Add a supported platform running ONTAP 7.2.3 or higher.

=== STACK TRACE ===

 

Is that a bug or a feature?

 

regards

 

Erich

Daniel Prakash NetApp Employee Guru 443 posts since
Mar 5, 2008
Currently Being Moderated
Mar 12, 2009 9:42 AM in response to: v-experts
Re: NetApp System Manager

Erich,

 

Its not a bug. You question is answered in the following thread.

 

http://communities.netapp.com/message/7914#7914

 

Thanks

Daniel

julianwood   1 posts since
Apr 25, 2008
Currently Being Moderated
Mar 6, 2009 8:57 AM in response to: michael-proact
Re: NetApp System Manager

A MMC management tool will be great.  FilerView does everything I want but MMC is just so much more intuitive.

Apologies will always go to the Unix admins but then you are used to the command line adn can get anything done.

You can imagine the NetApp resellers going into a sales meeting demoing their product and having to configure things on the command line or Filer View.

It's much easier to purchase a product where you like the look of the administration - of course the Unix types are happy to use vi for everything!

 

But my maint point is NetApp really need to start developing Powershell for NetApp Admin alongside the rest of the tools.

Have a look at the VMWare VI Toolkit and see how incredibly powerful Powershell can become.

A colleage was on an AD training course by Microsoft and the trainer said the VMWare VI Toolkit was the best Powershell plug-in she had seen!

I use it for so much VM admin including developing great scripts to implement SMVI for free!

 

So, great news on the MMC but keep going for PowerShell.

collieritops Enthusiast 12 posts since
Nov 25, 2008
Currently Being Moderated
Apr 10, 2009 2:05 PM in response to: michael-proact
Re: NetApp System Manager

So any news on the release on NetApp System Manager MMC? I can't stand FilerView and can't wait for this!

 

Thanks

klink NetApp Employee Master 66 posts since
Mar 24, 2008
Currently Being Moderated
Apr 10, 2009 2:24 PM in response to: collieritops
Re: NetApp System Manager

System Manager 1.0 is scheduled to appear on the NOW site next week, assuming no hiccups.

 

We'll post an announcement when that happens.

 

(Hopefully it was safe for me to say that.  If not, I might post back here soon looking for open positions :-)

 

Steve

(System Manager engineering)

collieritops Enthusiast 12 posts since
Nov 25, 2008
Currently Being Moderated
Apr 11, 2009 5:36 PM in response to: klink
Re: NetApp System Manager

Great! We very much look forward to it and appreciate all the work you've done.

 

I just wanted to pass on some feedback that I'm pleased to see NetApp is taking their management software & interfaces seriously. To be frank -- FilerView was so outdated and no where near an Enterprise level for a storage management interface. I've seen the management interfaces of several of your competitors and they all blew FilerView away. I think NSM 1.0 is going to be a great first step in the right direction. I hope to see continued focus & improvement in this area going forward.

 

Respectfully,

-Brian

Andrew Miller Featured Member Guru 630 posts since
Oct 7, 2008
Currently Being Moderated
Apr 14, 2009 9:05 PM in response to: klink
Re: NetApp System Manager

Fantastic -- glad to hear it.

klink NetApp Employee Master 66 posts since
Mar 24, 2008
Currently Being Moderated
Apr 17, 2009 4:38 PM in response to: klink
Re: NetApp System Manager

As promised, letting you know that NetApp System Manager 1.0 is now available for download

 

http://now.netapp.com/NOW/cgi-bin/software

 

I'll be taking some time in the next few weeks to write about features & implementation details, which you can find here

 

http://blogs.netapp.com/simple_steve/

 

If there are questions or areas you'd like to see me focus, please let me know.

 

Steve Klinkner

trace3_matt Novice 5 posts since
Aug 28, 2008
Currently Being Moderated
Apr 18, 2009 5:42 PM in response to: klink
Re: NetApp System Manager

Very nice tool, thank you!

Andrew Miller Featured Member Guru 630 posts since
Oct 7, 2008
Currently Being Moderated
Apr 19, 2009 4:51 PM in response to: klink
Re: NetApp System Manager

Incidentally, is there any specific reason not supported with Data ONTap 7.2.2? (just asking as have one customer with their main systems on 7.2.2)

klink NetApp Employee Master 66 posts since
Mar 24, 2008
Currently Being Moderated
Apr 20, 2009 1:47 PM in response to: Andrew Miller
Re: NetApp System Manager

> Incidentally, is there any specific reason not supported with Data ONTap 7.2.2?

 

Choice was a little bit arbitrary in the end, but more or less we adopted a release to recommend which was concurrent with our development.

 

It's possible to expanded the supported releases in the future, if we can make a case to product management.

 

Steve

Andrew Miller Featured Member Guru 630 posts since
Oct 7, 2008
Currently Being Moderated
Apr 20, 2009 2:38 PM in response to: klink
Re: NetApp System Manager

Makes sense...any guess if letting them run against 7.2.2 would be a problem? (IIRC there's a way to do it if I'm/they're willing to poke around)

 

Going back to 7.2.2/7.2.2x would be nice as it was a pretty stable release and we do have some people on it.

klink NetApp Employee Master 66 posts since
Mar 24, 2008
Currently Being Moderated
Apr 21, 2009 12:45 PM in response to: Andrew Miller
Re: NetApp System Manager

> Makes sense...any guess if letting them run against 7.2.2 would be a problem? (IIRC there's a way to do it if I'm/they're willing to poke around)

 

Officially of course only 7.2.3+ is supported, and I can only advise choosing from among the supported releases.  For testing during the release, we have only qualified down to 7.2.3.  The published interoperability matrix can be found here

 

http://now.netapp.com/NOW/knowledge/docs/olio/guides/system_manager/system_manager_matrix.shtml

 

Practically speaking however the APIs vary little between point releases, and we would have little trouble qualifying each of the 7.2.X releases if needed.

 

Steve

Andrew Miller Featured Member Guru 630 posts since
Oct 7, 2008
Currently Being Moderated
Apr 21, 2009 1:15 PM in response to: klink
Re: NetApp System Manager

Makes sense....thanks for the info.

lrhvidsten Enthusiast 28 posts since
Mar 5, 2009
Currently Being Moderated
Apr 22, 2009 7:48 AM in response to: klink
Re: NetApp System Manager

Great job on this tool! So far I'm really liking it, especially since our organization is new to NetApp.

Just was curious on one setting...I noticed under the RSH settings that the field is blank. Is this supposed to display the /etc/hosts.equiv file? I previously had setup 1 host via FilerView and that host still displays under FilerView. Kind of curious why it isn't displaying in NSM.

 

Thanks again!

Daniel Prakash NetApp Employee Guru 443 posts since
Mar 5, 2008
Currently Being Moderated
Apr 22, 2009 9:35 AM in response to: lrhvidsten
Re: NetApp System Manager

Hi,

 

It should display the contents of /etc/hosts.equiv and the functionality is as same as Filerview Filer->Security->Manage Rsh Access. Please share the output of "rdfile /etc/hosts.equiv" command.

 

Thanks

Daniel

lrhvidsten Enthusiast 28 posts since
Mar 5, 2009
Currently Being Moderated
Apr 22, 2009 10:17 AM in response to: Daniel Prakash
Re: NetApp System Manager

Do you mean create a CIFS share of the cat output? I don't think that's necessary as it appears NSM just reads the hosts.equiv file differently from FilerView. I guess my hosts.equiv file wasn't setup as "NSM-friendly".

 

It appears this feature works fine as long as you begin your hosts.equiv with an actual host name/ip instead of a comment. NSM won't read the file if it starts with a comment such as the default:
#Auto-generated by setup <insert date here>

 

Perhaps the trigger is having the # sign in column 1 or something like that.

 

The host I setup in FilerView was on the 2nd line after the #Auto-generated comment. NSM creates all entries on the first line before the #Auto-generated comment. Any entries before the #Auto-generated comment it will read, any after it won't. I don't think it should matter whether the host entries start before or after the #Auto-generated comment. At least FilerView and Ontap treats hosts.equiv that way.

 

In fact, the entry I created in FilerView after the #Auto-generated comment was deleted when I tried to make a new entry in NSM. It deleted the host/ip name but left the comment after the host/ip name.

 

I'd like to report this as a bug...

 

Message was edited by: Leif Hvidsten

Daniel Prakash NetApp Employee Guru 443 posts since
Mar 5, 2008
Currently Being Moderated
Apr 22, 2009 6:45 PM in response to: lrhvidsten
Re: NetApp System Manager

Leif,

 

I could reproduce the problem in the lab and I have raised a bug to track this issue.

What I was asking is the content of hosts.equiv using the following rdfile command.

(Rdfile is a simple read file command from filer console you don’t need CIFS/NFS license to read it)

 

f2020-218-103> rdfile /etc/hosts.equiv

  •       root    # Root user

hell    danielpr1       #root1

  •       madhu  

siml1.eng.netapp.com    danielpr        #

#Auto-generated by setup Tue Mar 24 16:56:59 IST 2009

danielp root    #dany

f2020-218-103>

 

And as you said the work around is to remove the #Auto-generated entry then Highlander

shows all the entries found in the above list.With #Auto-generated it won't show the

"danielp" entry also. Bug has been raised to track this issue.

 

Thanks

Daniel

BrendonHiggins Guru 473 posts since
Mar 26, 2008
Currently Being Moderated
Apr 20, 2009 3:44 AM in response to: michael-proact
Re: NetApp System Manager

Have downloaded the tool to have a play with.  Think the problem is user name / password but don't have time to play at the minute.  Error message is not helpful however...

 

Bren

 

=== CLIENT ===
Version:      1.0
Build:        1.0.0.340
User:         DIBBLUPTON\HIGGINSB
Host:         c4v8m3j (10.189.48.111)
Date:         20/04/2009 11:40
OS Version:   5.1
OS Name:      Microsoft Windows XP
Service Pack: Service Pack 2
.NET Version: v2.0.50727
Memory Used:  56,608.00 KB
Memory Total: 2,097,152.00 KB

 

=== ERROR ===
NetApp.Library.UserControls.Error.DefaultErrorDetails

 

=== MESSAGE ===
API invoke failed.  The remote server returned an error: (502) Bad Gateway.

 

=== DETAILS ===
API invoke failed.  The remote server returned an error: (502) Bad Gateway.

 

=== CORRECTIVE ACTION ===
No corrective action found

 

=== STACK TRACE ===
   at NetApp.Ontapi.NaServer.send(Object req)
   at NetApp.Ontapi.NaServer.Invoke(Object req, Type resultType)
   at NetApp.Ontapi.NaApi`1.Invoke(INaServer server)
   at NetApp.SSM.StorageSystem.StorageSystem.InvokeOntapApi[T](NaApi`1 api, Boolean isAsync)
   at NetApp.SSM.StorageSystem.StorageSystem.InvokeONTAPIReal[T](NaApi`1 api, Boolean isAsync, Boolean showLoginDialog)
   at NetApp.SSM.StorageSystem.StorageSystem.VerifyCredentials(Boolean showLoginDialogIfNecessary)
   at NetApp.SSM.StorageSystem.StorageSystem.VerifyCredentials()

 

=== INNER STACK TRACE ===
   at System.Net.HttpWebRequest.GetRequestStream()
   at NetApp.Ontapi.NaServer.send(Object req)

Daniel Prakash NetApp Employee Guru 443 posts since
Mar 5, 2008
Currently Being Moderated
Apr 20, 2009 3:50 AM in response to: BrendonHiggins
Re: NetApp System Manager

Brendon,

 

Can you please tell us when does it throws this error message, You mean to say the system manager doesnt allow you to login ? . May be we require some more information here.

 

Thanks

Daniel

BrendonHiggins Guru 473 posts since
Mar 26, 2008
Currently Being Moderated
Apr 20, 2009 3:54 AM in response to: Daniel Prakash
Re: NetApp System Manager

Sorry was just posting to say I was using it.

 

If I am still having problems I will post back into a new thread.

 

Bren

Daniel Prakash NetApp Employee Guru 443 posts since
Mar 5, 2008
Currently Being Moderated
Apr 20, 2009 4:02 AM in response to: BrendonHiggins
Re: NetApp System Manager

Thanks Bren,

 

BTW System Manager is on NOW, I think we should migrate the posting to

 

http://communities.netapp.com/community/netapp_partners_network/storage_management_software/system_manager

 

Thanks;

Daniel

 

 



BrendonHiggins Guru 473 posts since
Mar 26, 2008
Currently Being Moderated
Apr 21, 2009 6:15 AM in response to: BrendonHiggins
Re: NetApp System Manager

Reboot of the PC cleared the issue.

 

Early result, I like System Manager

 

Bren

k_madikiri Novice 5 posts since
Jun 30, 2008
Currently Being Moderated
Apr 20, 2009 3:48 AM in response to: michael-proact
Re: NetApp System Manager

Hi brendon!

 

Are you using any proxy servers ?

 

If so please try with out the proxy server, I had the same problem and i tried with out proxy and it worked for me.

 

Kind regards

 

Kiran

Daniel Prakash NetApp Employee Guru 443 posts since
Mar 5, 2008
Currently Being Moderated
Apr 20, 2009 4:04 AM in response to: k_madikiri
Re: NetApp System Manager

Kiran,

 

Thanks for the solution,does it mean you cant reach the Filer using proxy gateway. There might be firewall running on proxy server.

 

Thanks

Daniel

k_madikiri Novice 5 posts since
Jun 30, 2008
Currently Being Moderated
Apr 20, 2009 4:35 AM in response to: Daniel Prakash
Re: NetApp System Manager

Hi Daniel!

 

my understanding in my case is

 

webbrowser / application > HTTP proxy server > destination

 

destination > http proxy server > cant get the data back to the requesting application .

 

i did not see any firewall options on my proxy server.

 

Also Synergy could not authenticate PC XML Data when the proxy was on.

 

Hope this information helps .

 

Kiran

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